Terms and Conditions – mrozo.eu

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website mrozo.eu ("Website") and the services provided through it ("Services"). The Website is operated by GTRANS BALTIC, UAB, a company registered in Lithuania, with its registered address at Jšruties St. 2-28, Vilnius, Lithuania ("we", "us", "our").

By accessing or using the Website, submitting a parts request, or communicating with us through any channel, you agree to be bound by these Terms. If you do not agree, you must not use the Website or our Services.

This document is intended for a business that sources and supplies new and used automotive parts (B2B and B2C) from Riga, Latvia to customers in Latvia and across the EU.

2. Services Provided

2.1. mrozo.eu provides an automotive parts sourcing service, which includes: receiving requests, verifying compatibility, sending quotes, and supplying parts.

2.2. We do not guarantee availability of every part.

2.3. Information on the website is for general information only.

3. Use of the Website

You agree to use the website lawfully and not to provide false information or use automation tools.

4. Quotes and Orders

4.1. Quotes are non-binding unless stated otherwise.

4.4. An order is accepted only when you confirm and we acknowledge it.

4.5. We reserve the right to decline orders.

5. Pricing and Payment

5.1. All prices are in EUR.

5.5. Payment terms: typically advance payment for B2C; B2B as agreed.

5.6. Ownership remains with us until full payment.

6. Delivery and Pickup

6.1. Options include pickup in Riga, local delivery, or EU shipping.

6.2. Delivery times are estimates.

6.3. Risk passes on handover (pickup or carrier).

7. Condition, Compatibility and Installation

7.1. We verify compatibility based on your data.

7.3. We do not perform installation. Installation by a qualified mechanic is recommended.

8. Returns and Refunds

8.1. Consumer (B2C) rights to withdraw within 14 days apply per EU law.

8.3. B2B returns subject to agreement.

8.4. No returns for special orders or installed electric parts generally.

16. Contact Information

Company name: GTRANS BALTIC, UAB

Email: contact@mrozo.eu

Address: Jšruties St. 2-28, Vilnius, Lithuania